About us

At Pullman Reef Hotel Casino, we are proud to be a 5-star boutique casino-hotel located in the heart of Cairns, combining upscale accommodation with a compact yet exciting casino floor, award-winning restaurants, and regular live entertainment.

Our hotel-casino complex was founded in 1996 by Casinos Austria International Limited and Accor Casino Investments (Australia) Pty Ltd, who have since integrated our hotel operations into Accor's Pullman brand. As an integral part of the city's entertainment scene, we are positioned as Cairns' premier entertainment complex.

Our guests enjoy a central location close to the Reef Fleet Terminal and Cairns Convention Centre, making us convenient for both leisure and business stays. Our boutique casino floor offers a range of electronic gaming machines and table games approved under Queensland standards, while our award-winning restaurants cater to a variety of tastes with dining options like Tamarind.

Accommodating guests from across Australia and international tourists alike, we support languages including English as the primary language for staff and signage. Our services are designed to ensure that every guest has an exceptional experience, whether you're visiting us for relaxation or entertainment.

As part of our commitment to responsible gaming practices, we offer self-exclusion programs allowing temporary or permanent bans, options for patrons to request cooling-off periods or limits on their casino access, as well as prominent in-venue information on staying in control. We also direct guests to counseling resources and apply restrictions to player accounts or access upon request.

At Pullman Reef Hotel Casino, we are dedicated to delivering an exceptional all-around entertainment product with our integrated hotel-casino experiences, luxurious accommodation options, award-winning dining choices, and exciting casino floor. Whether you're visiting us for a well-deserved break or looking for the ultimate gaming experience in Cairns, we look forward to welcoming you to our beautiful resort.