Responsible gambling

Responsible Gambling at Pullman Reef Hotel Casino

We want to ensure that our guests enjoy their stay with us while also promoting responsible gambling practices.

Tools for Managing Your Play:

• Set personal spending boundaries and limits on your casino access.
• Request a cooling-off period or temporary ban from the gaming floor.
• Contact customer service staff if you need assistance setting up these restrictions.

Support Organizations:

If you are concerned about problem gambling, please refer to national support services:

• Gambling Help Queensland (phone and online): 1800 858 158
• Lifeline Australia (24/7 crisis line): 13 11 14

We encourage responsible gaming behavior by providing accessible tools for managing play. If you need help or would like more information on our Responsible Gaming policies, please don't hesitate to contact our staff.

Additional Support:

For your convenience, we have designated areas with self-exclusion notices and promotional signage directing players to seek professional support services. These notices are regularly updated to reflect current support channels and resources available in Australia.

Our Commitment:

At Pullman Reef Hotel Casino, we value responsible gaming practices as much as our guests do. Our comprehensive Responsible Gaming program aims to promote harm minimization, player protection, and an enjoyable entertainment experience for all visitors.

Please note that problem gambling can be a serious issue; if you or someone else is struggling with addiction, seek assistance from one of the support services listed above.