Privacy Policy

Privacy Policy

At Pullman Reef Hotel Casino, we are committed to maintaining the confidentiality, integrity, and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or account.

What We Collect

We may collect various types of personal data from you, including but not limited to:

• Your name
• Contact details (email address, phone number)
• Demographic information (age, location)
• Account login credentials (username, password)
• Preferences and interests

This data is collected for the following purposes:

• To provide you with a seamless user experience on our website or account
• To enhance your stay at our hotel by offering personalized services and recommendations
• To process bookings, reservations, and other transactions related to your use of our facilities
• To communicate with you regarding promotions, events, and other offers

How We Use Your Data

We may share your personal data with third-party service providers who assist us in delivering the above purposes. These third parties are bound by confidentiality obligations and required to comply with applicable data protection laws.

Your data will be stored on our secure servers or those of our trusted partners, using industry-standard encryption and security measures.

Sharing Your Data

We may share your personal data in certain circumstances:

• When we have obtained your consent
• To comply with a legal obligation or request from authorities
• In connection with the sale or transfer of any business assets

You can control how your data is shared by adjusting your account settings or contacting our support team.

Your Rights

Under applicable law, you may be entitled to:

• Access and rectify any errors in your personal data
• Request erasure or restriction of processing for specific purposes
• Object to the processing of your data based on legitimate interests

Please note that these rights are subject to limitations and exemptions under relevant laws.

Cookies and Tracking Technologies

Our website uses cookies, pixels, and other tracking technologies to:

• Personalize content and advertising
• Analyze usage patterns and improve user experience
• Monitor the effectiveness of our marketing efforts

Most browsers allow you to control or decline these technologies. Please note that opting out may limit your access to certain features.

Data Security

We employ robust security measures, including encryption, firewalls, and secure protocols, to safeguard your personal data against unauthorized access or loss.

Children's Privacy

Our website is intended for users aged 18 years and above. If you are under this age, please do not submit any personal information without parental consent.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or applicable laws. We encourage you to review these updates regularly.

By using our website or account, you acknowledge that we have the right to collect and process your data as set out above. If you have any concerns about this policy or how we handle your personal information, please contact us:

• Email
• Phone: +61 7 4030 8888

Effective Date: This Privacy Policy is effective from January 2024 and replaces all previous versions.

By entering our website or creating an account with us, you agree to be bound by this policy.