iOS (iPhone / iPad) - install via App Store

Pullman Reef Hotel Casino iOS installation guide - hotel bookings

Pullman Reef Hotel Casino bookings are available through the Accor ALL app. Casino games are played on site, not in the app.

1. Find the official app. Open the App Store on your iPhone and search for “Accor ALL”. Check that the listing is published by Accor before you download it.

2. Install it. Tap Get and confirm with Face ID, Touch ID or your Apple Account password. Wait for the ALL icon to appear on your Home Screen.

3. Open ALL. Tap the icon to launch the app. Search for Pullman Reef Hotel Casino in Cairns to browse rooms, dates and available rates.

4. Sign in or register. Enter your ALL email and password, or choose Join to create an account. Use your account to manage bookings and view loyalty details.

5. Complete any confirmation. If prompted to confirm your email, open the message and follow its link. On a compatible device, you may also be able to enable biometric sign-in.

6. Manage permissions. Review notification or location requests when they appear. You can change your choices later in iPhone Settings > ALL; permissions are for app features, not casino access.

Android - install via Google Play

Pullman Reef Hotel Casino Android App - Installation Guide

1. Find the official appOpen Google Play on your Android device and search for "Pullman Reef Hotel Casino". Confirm the app by checking the publisher name and app icon, then tap the app entry to view details.

2. Install the appTap Install on the Play Store page and accept any standard download prompts. Wait for the app to download and install automatically to your device.

3. Open the appTap Open from the Play Store or launch Pullman Reef Hotel Casino from your app drawer. Allow the app to finish initial setup screens and any brief loading steps.

4. Manage permissionsWhen prompted, grant required permissions such as storage, location or camera if you want full feature access. You can change permissions later in Android Settings - Apps - Pullman Reef Hotel Casino if you prefer tighter control.

5. Sign in or registerChoose Sign in if you already have an account, enter your email/username and password, then confirm. To register, tap Create account, supply name, contact and a secure password, and accept the Terms and Conditions.

6. Complete optional verificationIf the app asks for optional verification, follow the on-screen prompts to upload ID or a selfie and any requested details. Complete the steps as instructed to unlock account features or payment options; check the app notifications for the verification outcome.

If you can’t find our app in your store

Can’t Find the Pullman Reef Hotel Casino Mobile App?

The Pullman Reef Hotel Casino mobile app may not appear in your app store because of your account’s region settings or device requirements. Try these checks:

• Review the country or region set for your app store account.
• Update your device’s operating system.
• Restart the app store or your device.
• Search for “Pullman Reef Hotel Casino” and “Pullman Reef Hotel Casino casino app.”

Mobile bonuses & promotions

Some promotions are available exclusively through the Pullman Reef Hotel Casino mobile app. Open the app and tap Promotions to browse active and upcoming offers, view full terms and activate eligible deals. Activation is usually a single tap or short opt-in and the bonus is linked to your account for in-app play or on-site redemption where applicable.

Each promotion clearly shows rewards, eligible games, activation steps and usage conditions before you opt in. Details include minimum bet rules, expiry dates, wagering requirements and excluded titles. The offer page explains how to claim, where bonuses apply and what activity counts toward progress. Read the rules before participating.

• View active and upcoming offers in Promotions.
• Tap to activate and link bonuses to your account.
• Jump straight to eligible games from the offer.
• Track bonus progress and wagering status in real time.
• View past promotion history and redemption records.

Payments & cashier in the app

Pullman Reef Hotel Casino does not offer an in-app casino cashier for gameplay deposits. Casino play takes place at the Cairns venue, where gaming funds are handled on site. For hotel reservations, use the Accor booking flow and enter card details to guarantee the booking. Review the amount and applicable booking terms shown at checkout before confirming. Casino balances are not available through an online gaming account.

Casino winnings are paid in Australian dollars at gaming machines or the venue cashier. Larger payouts may require identification. Withdrawals cannot be requested or tracked through a Pullman Reef Hotel Casino account area, as the casino is not an online gambling service. For help with a hotel booking, use Accor or contact the property. Check booking details before confirming.

Security & login

Signing in at Pullman Reef Hotel Casino is quick and designed to keep your account protected. Log in with email and password; additional verification may be requested when you sign in from a new device or if unusual activity is detected to safeguard access.

Manage security preferences from your profile. Change passwords, enable two-step verification, review connected devices and set optional notifications for logins, withdrawals and other important account events.

• Device checks: authorise new devices, review recent logins and sign out old sessions.
• Optional verification: enable two-step verification for sign-ins and extra verification on unusual activity.
• Password recovery: reset via verified email, SMS or security questions with step-by-step prompts.
• Profile security: update password, contact details, linked cards and connected devices from your profile.
• Notifications: opt into alerts for logins, withdrawals, bonus activity and other important account events.